A Hero of Mine
Rich Harwood is a hero of mine. I met him 25 years through his work with the Kettering Foundation, and after reading his report, “Meaningful Chaos: How People Form Relationships with Public Concerns,” I was never the same. It changed how I viewed my work with our public schools and sent me down a path to where I am today. Currently president and founder of The Hardwood Institute for Public Innovation, Rich discusses in a brief two-minute video how public knowledge differs from professional knowledge and the conventional wisdom that often turns public engagement into public relations.