A Hero of Mine

Rich Harwood is a hero of mine.  I met him 25 years through his work with the Kettering Foundation, and after reading his report, “Meaningful Chaos:  How People Form Relationships with Public Concerns,” I was never the same.  It changed how I viewed my work with our public schools and sent me down a path to where I am today.  Currently president and founder of The Hardwood Institute for Public Innovation, Rich discusses in a brief two-minute video how public knowledge differs from professional knowledge and the conventional wisdom that often turns public engagement into public relations.